---
title: "FAQs | Expired Invitation links"
description: "**Issue:** The User cannot activate their SpyderFlow Invitation and the error is \"The link has expired\" **Permissions required to send another invitation:** Administrator or Manager (Manager Role) - Invitation link is active for up to 72 hours. Status begins as…"
url: "https://spydertech.net.au/docs/expired-invitation-links/"
updated: "2024-05-31"
category: FAQs
---

# FAQs | Expired Invitation links

**Issue:** The User cannot activate their SpyderFlow Invitation and the error is "The link has expired"

**Permissions required to send another invitation:** Administrator or Manager (Manager Role)

- Invitation link is active for up to 72 hours. Status begins as Invited and changes to Active once the User accepts the invitation.
  - If link expires SpyderFlow Administrator can send another invitation.
- Find User details (Subscriber Role or External User).
- Check User details are correct and invitation has correct email address (Username Email address).
- To send your user another Invitation you use the same invitation created the first time.

 

**Screenshot below**: If link has expired - Click Send Invitation (Invite will send again to Username email in details of Invite).

- Example is for Subscriber User. Same process for External Users in their invitation details.

![](https://spydertech.net.au/wp-content/uploads/2024/05/User-Test-Invite.png)