---
title: "External Users | Invite to Your SpyderFlow System"
description: "**Required to send invitation to External User:** SpyderFlow Administrator or Manager (Manager Role Permissions) **Location:** Main Menu --> Account Admin --> External Users --> List of External Users Landing Page - List of External Users landing page --> click **+Invite**…"
url: "https://spydertech.net.au/docs/external-users-invitation-process/"
updated: "2024-08-02"
category: User Account Administration
---

# External Users | Invite to Your SpyderFlow System

**Required to send invitation to External User:** SpyderFlow Administrator or Manager (Manager Role Permissions)

**Location:** Main Menu --> Account Admin --> External Users --> List of External Users Landing Page

- List of External Users landing page --> click **+Invite**

#### External User Details Page

- Fill in User details:  E-mail, Display Name, Phone and Mobile (Phone details are optional).
- Choose User Role: Client Standard User
- Choose Client (from dropdown)
- Click Invite (top right)

![](https://spydertech.net.au/wp-content/uploads/2024/05/NewExternal-User-Details-2-e1717117386299.png)

 

User will be sent an invitation to your SpyderFlow system by email.

- When email is received user clicks to set password and becomes 'Active' in your SpyderFlow System.

#### Check External User Status

- SpyderFlow Administrator or Manager can check User status at:
  - Main Menu --> Account Admin --> External Users --> List of External Users landing page --> Select User and view status

#### External User does not receive Invitation

- Please ask to check spam for if filters did not allow email to inbox.
- Ask your company SpyderFlow Administrator or Manager to check the spelling of email is correct when filled out for External User invitation.
- Check the invitation has not expired. (Can expire if not completed within 48 - 72 hours)
- If expired your SpyderFlow Administrator will need to resend the invitation again.