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What can we help you with ?

Getting Started

12
  • Getting Started | SpyderFlow Overview
  • Getting Started | System Administrator | Subscriber Set Up
  • Getting Started | SpyderFlow Subscription
  • Getting Started | System Administrator | Plan User Access
  • Getting Started | Activate Invitation | First Time Microsoft SSO
  • Getting Started | Activate Invitation (Email Sign in)
  • Getting Started | Sign in (once activated) Options
  • Getting Started | Sign in by Email | Change Your Password
  • Getting Started | WEB | Main Menu and Dashboard
  • Getting Started | WEB | Set Fields for Workflow Dropdown Options
  • Getting Started | Field Groups
  • Getting Started | Understanding Fields and Field Options

SpyderFlow Mobile App Guide

23
  • Mobile App | About
  • Mobile App | Android | Install SpyderFlow
  • Mobile App | Apple (IOS) | Install SpyderFlow
  • Mobile App | Mobile Interface Refresh
  • Mobile App | Sign in Options
  • Mobile App | First Sign in | Choose Region
  • Mobile App | Home Screen
  • Mobile App | User Profile
  • Mobile App | Change Subscriber
  • Mobile App | Overall Search
  • Mobile App | Requests
  • Mobile App | Quote
  • Mobile App | Scope
  • Mobile App | Work Order
  • Mobile App | Purchase Order
  • Mobile App | Calendar
  • Mobile App | Property
  • Mobile App | Asset
  • Mobile App | Contractor
  • Mobile App | Client
  • Mobile App | Attachments
  • Mobile App | Codes | Scan
  • Mobile App | Codes | Generate

FAQs

7
  • FAQs | Invitation Issues and Resolutions
  • FAQs | Forgotten Username
  • FAQs | Forgot your Password
  • FAQs | Expired Invitation links
  • FAQs | Sensitive Information Protection
  • FAQs | Plan Markers | Assets and Properties
  • FAQs | The Link: Purchase and Work Orders

Troubleshooting Errors

2
  • Troubleshooting Errors | No-Reply SpyderFlow Email Update
  • Troubleshooting Errors | Authorisation | B2C Sign in Errors

The Dashboard

8
  • The Dashboard | WEB | Asset and Property Widgets
  • The Dashboard | WEB | Appearance
  • The Dashboard | WEB | Widgets
  • The Dashboard | WEB | Widgets Refresh Settings
  • The Dashboard | WEB | Payable Invoices Widget
  • The Dashboard | WEB | Map Widget
  • The Dashboard | WEB | Interface Events Widget
  • The Dashboard | WEB | Receivable Invoices

Service Requests

11
  • Service Requests | WEB | Flow Items
  • Service Requests | WEB | Overview
  • Service Request | WEB | Create New (Subscriber User)
  • Service Request | WEB | Create New (As a Client)
  • Service Requests | WEB | Requests
  • Service Requests | WEB | Details
  • Service Requests | WEB | Contacts
  • Service Requests | WEB | Related
  • Service Requests | WEB | Invoices
  • Service Requests | WEB | Notes
  • Service Request | WEB | Attachments

Scopes

6
  • Scopes | WEB | Overview
  • Scopes | WEB | Status
  • Scopes | WEB | List of Scopes
  • Scopes | WEB | Create New Scope 
  • Scopes | WEB | Add to Scheduler
  • Scopes | WEB | Flow to a Quote

Quotes

9
  • Quotes | Overview
  • Quotes | List of Quotes
  • Quotes | Create New Quote
  • Quotes | WEB | Add Items, Pricing, Contacts
  • Quotes | WEB | Related Tab
  • Quotes | WEB | Attachments and Activity Tabs
  • Quotes | WEB| Statuses
  • Quotes | Bulk Actions
  • Quotes | WEB | Invoices

Work Orders

11
  • Work Orders | WEB | Overview
  • Work Orders | WEB | Status
  • Work Orders | WEB | Create New Work Orders
  • Work Orders | WEB | Item of Work Process
  • Work Orders | WEB | Add Items
  • Work Orders | WEB | List of Work Orders
  • Work Orders | WEB | Variations
  • Work Orders | WEB | Attachable Forms
  • Work Orders | WEB | Flow from a Scope
  • Work Orders | WEB | Flow from a Quote
  • Work Orders | WEB | Flow to Invoices

Purchase Orders

8
  • Purchase Orders | WEB | Notes
  • Purchase Orders | Overview
  • Purchase Orders | WEB| Flow to Invoices
  • Purchase Orders | Inside a Purchase Order
  • Purchase Orders | Status
  • Purchase Orders | Locations
  • Purchase Orders | WEB | List of Purchase Orders
  • Purchase Orders | WEB | Work Order

Schedules

6
  • Schedules | WEB | An Overview
  • Schedules | WEB | Dashboard Widget
  • Schedules | WEB | Create New
  • Schedules | WEB | Add Recurrences and Links
  • Schedules | WEB | Bulk Actions
  • Schedules | WEB | Export

Invoices

9
  • Invoices | WEB | Receivables
  • Invoices | Overview and Subscriber User Roles
  • Invoices | Allow Manual Payments
  • Invoices | Send Invoices SpyderFlow
  • Invoices | Add Asset Name
  • Invoices | Edit Client Email
  • Invoices | Financial Settings
  • Invoices | Automate Invoice Creation Orders
  • Invoices | Payable | ‘Paid’ Option Greyed Out

Assets

15
  • Assets | WEB | Overview
  • Assets | WEB | List of Assets
  • Assets | WEB | Parenting Assets
  • Assets | WEB | Create New
  • Assets | WEB | Details
  • Assets | WEB | Codes
  • Assets | WEB | Location
  • Assets | WEB | Plans
  • Assets | WEB | Plan Markers
  • Assets | Codes | Assign and Scan
  • Assets | WEB | Print QR Codes
  • Assets| WEB | Contacts
  • Assets | WEB | Work History
  • Assets | WEB | Invoices
  • Assets | WEB | Notes

Properties

9
  • Properties | WEB | Overview
  • Properties | WEB | List of Properties
  • Properties | WEB | Create New
  • Properties | WEB | Details
  • Properties | WEB | Plans
  • Properties | WEB | Plan Markers
  • Properties | WEB | Contacts
  • Properties | WEB | Property Assets
  • Properties | WEB | Work History

Calendar

17
  • About The Calendar
  • Web | Calendar Features
  • Web | Filter
  • Web | Search
  • Web | Event Type Configuration
  • Web | Create an Event
  • Web | Edit an Event
  • Web | Delete an Event
  • Web | Work Activities
  • Web | Asset, Property, and Work Activity Calendars
  • Mobile | Calendar Features
  • Mobile | Filter
  • Mobile | Search
  • Mobile | Create an Event
  • Mobile | Edit an Event
  • Mobile | Delete an Event
  • Mobile | Work Activities

Contacts

1
  • Contacts | WEB | Overview

Clients

2
  • Clients | WEB | Overview
  • Clients | Accept Sign Up Invitation

Contractors

9
  • Contractors | WEB | Overview
  • Contractors | WEB | List of Contractors
  • Contractors | Settings | Create a New Contractor Record
  • Contractors | Subscriber | Add Contractor User
  • Contractor | WEB | Access and Work Flows
  • Contractors | WEB | Contractor Approvals Widget
  • Contractors | Approval Process | Contractors and Workers
  • Contractor | WEB | Contractor Workers Overview
  • Contractors | WEB | Create New Contractor Worker

Employees

7
  • Employees | WEB | User Roles Overview
  • Employees | Web | Information and RLS
  • Employees | WEB | List Of Employees
  • Employees | WEB | Create New User Roles
  • Employees | WEB | Create New Employee
  • Employees | WEB | Link to User Role
  • Employees | WEB | Multiple User Groups

Suppliers

1
  • Suppliers | WEB | Overview

Rates

6
  • Rates | WEB | Rate Groups and Availability
  • Rates | Rate Groups |+Create New
  • Rates | Rate Groups | Items – List of
  • Rates | Rate Groups | New Items and Linked Requests
  • Rates | Requests | List of Requests
  • Rates | Requests | +Create New

Settings

8
  • Settings | WEB | An Overview
  • Settings | WEB | Companies
  • Settings | WEB | Areas
  • Settings | WEB | Projects
  • Settings | WEB | Field Groups, Field Options
  • Settings | WEB | Field Options Overview
  • Settings | Fields | Create New
  • Settings | Fields | Bulk Actions

System Interface

5
  • System Interface | WEB | Incoming Events
  • System Interface | Outgoing Events
  • System Interface | Integration Modules
  • System Interface | Integration Modules | Create New
  • System Interface | Upload Integration Data

User Account Administration

19
  • User Account Administration | My Profile
  • User Account Administration | Role-Based Access Control (RBAC)
  • User Account Administration | Record-Level Security (RLS)
  • User Account Administration | User Roles and Permissions
  • User Account Administration | Main Subscription User
  • User Account Administration | Subscriber User Roles
  • Subscriber User Roles | Invite a New User
  • User Account Administration | Link User Role to Employee
  • User Account Administration | The System Administrator
  • Subscriber Role | Manager
  • Subscriber User | Finance Role
  • Subscriber User | Review and Approve Role
  • Subscriber User | Asset and Scheduler Role
  • Subscriber User | Create and Update Role
  • External Users | Invite to Your SpyderFlow System
  • External Users | Client Standard Role
  • Subscriber and External | Check User Status
  • Subscriber and External Roles | Edit User
  • Subscriber and External | Disable User Account

Profile Subscription Settings

2
  • Subscription Settings | User Access – Multiple subscriptions
  • Subscription Settings | Change Subscription

Subscriber Settings

8
  • Subscriber Settings | Overview and Details Tab
  • Subscriber Settings | Region Tab
  • Subscriber Settings | Workflow Tab
  • Subscriber Settings | Allow Generate QR Codes
  • Subscriber Settings | Communications Tab
  • Subscriber Settings | Financial Tab
  • Subscriber Settings | Security Tab
  • Subscriber Settings | Activity Tab

Customisation | Columns

4
  • Customisation | Columns | WEB | More Options
  • Customisation | Columns | Helpful Information
  • Customisation | Select List | Show or Hide Columns
  • Customisation | List Pages | Resize Columns

Custom Connection | Xero to SpyderFlow

14
  • Custom Connection | Xero | Overview
  • Custom Connection | Xero | Handy Hints
  • Custom Connection | Xero Settings
  • Custom Connection | Xero | Purchase Subscription
  • Custom Connection | Xero | Add a New App
  • Custom Connection | Xero | Select Accounting Scopes
  • Custom Connection | Xero | Send Authorisation Email
  • Custom Connection | Xero | Accept Email
  • Custom Connection | Xero | Client ID and Secret Key
  • Custom Connection | SpyderFlow | Financial settings
  • Custom Connection | Add Webhook URL to Xero
  • Custom Connection | Connected to Xero
  • Custom Connection | Map Tax Codes
  • Custom Connection | Xero to SpyderFlow | Tracking Categories

Multi-Factor Authentication MFA

9
  • Multi-factor Authentication | MFA | Overview
  • Multi-Factor Authentication MFA | WEB vs Mobile App
  • Multi-Factor Authentication MFA | First Time | Sign up by Email
  • Multi-Factor Authentication MFA | Verification code Options
  • Multi-Factor Authentication MFA | Verification Code to Phone
  • Multi-Factor Authentication MFA | Verification Code to Email
  • Multi-Factor Authentication MFA | Add MFA Phone Option to My Profile
  • Multi-Factor Authentication MFA | No MFA Phone Number added
  • Multi-Factor Authentication MFA | System Admin | Add MFA Phone Option to Users

Release Notes

19
  • RELEASE 2025-4
  • RELEASE 2025-3
  • RELEASE 2025-2
  • RELEASE 2025-1
  • RELEASE 2024-8
  • RELEASE 2024-7
  • RELEASE 2024-6
  • RELEASE 2024-5
  • RELEASE 2024-4
  • RELEASE 2024-3
  • RELEASE 2024-2
  • RELEASE 2024-1
  • RELEASE 2023-5
  • RELEASE 2023-4
  • RELEASE 2023-3
  • RELEASE 2023-2
  • RELEASE 2023-1
  • RELEASE 2022-2
  • RELEASE 2022-1

Reports

2
  • Reports | WEB | Assets and Properties
  • Reports | WEB | Overview

Account Admin

5
  • Account Admin | WEB | Employee | Assign to User Group
  • Account Admin | System Admin or Manager | Overview
  • Account Admin | WEB | User Groups | Security
  • Account Admin | WEB | System Admin | Set User Groups
  • Account Admin | WEB | System Admin | Enable RLS

Companies

6
  • Companies | WEB | Overview
  • Companies | WEB | List of Companies
  • Companies | WEB | +Create New
  • Companies | WEB | Financial tab
  • Companies | WEB | Related Tab
  • Companies | WEB | Activity Tab

SpyderFlow Manuals

3
  • SpyderFlow | How to Guide for Mobile App
  • Contractor Training Summary
  • Contractor Manual
  • Home
  • SpyderFlow Knowledge Base
  • SpyderFlow Mobile App Guide
  • Mobile App | Scope
View Categories

Mobile App | Scope

Dashboard Screen

  • Appears by default on sign in/sign up to SpyderFlow app

Mobile App –> Click Scope Icon —> Opens into List of Scopes by default

  • Use ‘List of Scopes’ to Search, Filter and View scopes added by partial or full: numbers, keywords, etc.
  • Select Scope from list to view, modify —> add items, details, attachments and notes.
  • Status options include: Created, Allocated, data Entry Required, Review Required, Review & Approved, Paused and Cancelled.

New Features in Scopes

  • Create New is replaced by the floating ‘+’ 
  • Once scope details are added the user is redirected to new Data Screen to: Add Items, Details, Attachments and Notes
  • When Click Items a new menu will open to:
    • Add Item
    • Award
    • Exit
    • Send
  • Attachments can be added to the item or to the scope
  • Attachments and Notes include options to select “View by External Client or Contractor?” as a check box to tick or leave unticked.

 

 

List Of Scopes

  • SpyderTech logo left side of screen
  • User Profile is top right side of screen

Listed Scopes are on the screen: Tap and Select items or Tap and Hold for Options.

Search, Sort and Filter quotes by keywords or partial alphabetical or numerical values

Sort By

  • Address
  • Due Date
  • Scope #
  • Suburb

Filter By

Status

  • Allocated, Cancelled, Created
  • Data Entry Required, Paused
  • Review Required, Reviewed & Approved

 

Shortcut buttons along bottom of mobile screen to return home, go to Calendar, Scan code, Settings cog or return back a screen.

  • Click ‘+’ to Add New Scope

 

 

Add New Scope

  • Click Scope from home screen
  • Located on List of Scopes is the ‘+’ Button. Click to add new scope.
  • Click to fill details in fields as per business process. Scroll down through all and especially fill in Red Mandatory fields.
      • Property or Asset- Start to type and this will give prefill options of available properties or assets
      • Scheduled Start – Select from Calendar format (Date/Time)
      • Due – Select from Calendar format (Date/Time)
      • Contact Name – Add or Search Contact Name
      • Contact Ph – Add or Search Contact Phone number
      • Comments – Add if required
      • Flags – Search available Flags for your organisation
      • Company – Your Company the Quote is from.
      • Client – Client the quote is for.
      • Area – Where is the located area
      • Category – Service category
      • Scope Owner
      • Scope Owner Ph
      • Scoper
      • Scoper Ph
      • Inspector
      • Inspector Ph
      • Rate Group – Items Rate Group
  • Once complete click Save and Next 
    • Scope is created successfully and a highlighted validation message should show along bottom of your screen
  • Scope will be created and default to Data Screen to: Add Items, Details, Attachments and Notes

 

Add Item/s

Click to add Item, Location, Qty, UON, Keywords, Comments, Unit Sell $ (incl tax), Liability type and Liability %

    • Save & Add – If want to add multiple items and stay in the add items area. Each Item added will appear at bottom and field above will clear to fill out again.
    • Or
    • Save & Done – If you want to add the item and be complete (done). Items will appear in list order on Data Screen that started as no items when quote first added.

Select Listed Items

  • If select any of the listed items you can  + Add Attachment

Add Attachment – Opens into overlay window to choose: Attachment type, Title, Attachment Status, Can be Viewed by External Users? (Client or Contractor) if set in your organisation

  • Attachment list sits under +Add Attachment. Click arrow at right to then go into the + window
  • Click + and Select: Take a New Photo, Choose a Photo, Choose a File.
  • Save & Done when complete

 

Details

The details will flow through from when the Scope was added.

  • Click on View in each section if want to edit and modify.
  • If the Save button is greyed out at bottom then there are no details to save and details are up to date.

 

Attachments

  • Search, Sort Filter Attachments
  • Click to go into Attachment details
  • Click floating [+] to add attachments
  • Choose if  “Can be Viewed by External Users?”

 

Notes

Click [+] to add notes

Opens into new window to add note by:

  • Category
  • Alert Type
  • Comments
  • Note Status
  • Choose if  “Can be Viewed by External Users?”

Save & Done when complete

 

Existing Scopes in ‘List of’ page

Select a Scope from List

  1. Scope opens by default to the Data Screen to: Add Items, Details, Attachments and Notes
  2. Review/Add: Scheduled Start, Contacts, Scoper and Clients to Details Tab.
  3. Review/Add Items to the Items tab.
  4. Attachments tab: Review/Add documents, images.
  5. Review/Add Alerts, General information to Notes tab

Remember to Select “Can be Viewed by External Users?” for attachments and notes if required. If this is not an option check with your System Administrator to configure in your system.

 

Click floating arrow to get options to: Add Item, Exit, review or Send

 

 

 

Updated on 12 September 25
Table of Contents
  • List Of Scopes
  • Add New Scope
  • Add Item/s
  • Details
  • Attachments
  • Notes
  • Existing Scopes in 'List of' page

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