Once Service Request is created the Details tab is where you can View, Edit and Submit Request.

Click to Edit – Edit fields as required. Some fields are type in boxed areas, others select from dropdowns

Editable fields include:

• Contact
• Contact Ph
• Status
• SRQ Owner
• SRQ Owner Ph
• Inspector
• Inspector Ph
• Reported by
• Reported by Ph
• Issued by
• Area
• Project
• Type
• Scheduled Start
• Due
• Estimated Client Cost $ (incl tax)
• Estimated Sell $ (incl tax)
• Reference
• Instructions
• Comments
• Rate Group
•  Tax Code

Cannot edit:

• Company
• Client
• Asset #
• Timezone
• Created by
• Created (date/time)
• Last updated by (user who last updated)
• Last updated (date/time)

Save when complete.

After edits are complete –> Submit Request – as required to your business process