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What can we help you with ?

Getting Started

13
  • Getting Started | Field Groups
  • Getting Started | Understanding Fields and Field Options
  • Getting Started | SpyderFlow Overview
  • Getting Started | System Administrator | Subscriber Set Up
  • Getting Started | SpyderFlow Subscription
  • Getting Started | System Administrator | Plan User Access
  • Getting Started | Activate Invitation | First Time Microsoft SSO
  • Getting Started | Activate Invitation (Email Sign in)
  • Getting Started | Sign in (once activated) Options
  • Getting Started | Sign in by Email | Change Your Password
  • Getting Started | WEB | Main Menu and Dashboard
  • Getting Started | WEB | Fields
  • Getting Started | WEB | Set Fields for Workflow Dropdown Options

SpyderFlow Mobile App Guide

23
  • Mobile App | About
  • Mobile App | Android | Install SpyderFlow
  • Mobile App | Apple (IOS) | Install SpyderFlow
  • Mobile App | Mobile Interface Refresh
  • Mobile App | Sign in Options
  • Mobile App | First Sign in | Choose Region
  • Mobile App | Home Screen
  • Mobile App | User Profile
  • Mobile App | Change Subscriber
  • Mobile App | Overall Search
  • Mobile App | Requests
  • Mobile App | Quote
  • Mobile App | Scope
  • Mobile App | Work Order
  • Mobile App | Purchase Order
  • Mobile App | Calendar
  • Mobile App | Property
  • Mobile App | Asset
  • Mobile App | Contractor
  • Mobile App | Client
  • Mobile App | Attachments
  • Mobile App | Codes | Scan
  • Mobile App | Codes | Generate

FAQs

7
  • FAQs | Invitation Issues and Resolutions
  • FAQs | Forgotten Username
  • FAQs | Forgot your Password
  • FAQs | Expired Invitation links
  • FAQs | Sensitive Information Protection
  • FAQs | Plan Markers | Assets and Properties
  • FAQs | The Link: Purchase and Work Orders

Troubleshooting Errors

2
  • Troubleshooting Errors | No-Reply SpyderFlow Email Update
  • Troubleshooting Errors | Authorisation | B2C Sign in Errors

The Dashboard

8
  • The Dashboard | WEB | Asset and Property Widgets
  • The Dashboard | WEB | Appearance
  • The Dashboard | WEB | Widgets
  • The Dashboard | WEB | Widgets Refresh Settings
  • The Dashboard | WEB | Payable Invoices Widget
  • The Dashboard | WEB | Map Widget
  • The Dashboard | WEB | Interface Events Widget
  • The Dashboard | WEB | Receivable Invoices

Service Requests

10
  • Service Request | WEB | Attachments
  • Service Requests | WEB | Overview
  • Service Request | WEB | Create New (Subscriber User)
  • Service Request | WEB | Create New (As a Client)
  • Service Requests | WEB | Requests
  • Service Requests | WEB | Details
  • Service Requests | WEB | Contacts
  • Service Requests | WEB | Related
  • Service Requests | WEB | Invoices
  • Service Requests | WEB | Notes

Scopes

6
  • Scopes | WEB | Overview
  • Scopes | WEB | Status
  • Scopes | WEB | List of Scopes
  • Scopes | WEB | Create New Scope 
  • Scopes | WEB | Add to Scheduler
  • Scopes | WEB | Flow to a Quote

Quotes

9
  • Quotes | Overview
  • Quotes | List of Quotes
  • Quotes | Create New Quote
  • Quotes | WEB | Add Items, Pricing, Contacts
  • Quotes | WEB | Related Tab
  • Quotes | WEB | Attachments and Activity Tabs
  • Quotes | WEB| Statuses
  • Quotes | Bulk Actions
  • Quotes | WEB | Invoices

Work Orders

10
  • Work Orders | WEB | Overview
  • Work Orders | WEB | Status
  • Work Orders | WEB | Create New Work Orders
  • Work Orders | WEB | Item of Work Process
  • Work Orders | WEB | Add Items
  • Work Orders | WEB | List of Work Orders
  • Work Orders | WEB | Attachable Forms
  • Work Orders | WEB | Flow from a Scope
  • Work Orders | WEB | Flow from a Quote
  • Work Orders | WEB | Flow to Invoices

Purchase Orders

8
  • Purchase Orders | WEB | Notes
  • Purchase Orders | Overview
  • Purchase Orders | WEB| Flow to Invoices
  • Purchase Orders | Inside a Purchase Order
  • Purchase Orders | Status
  • Purchase Orders | Locations
  • Purchase Orders | WEB | List of Purchase Orders
  • Purchase Orders | WEB | Work Order

Schedules

6
  • Schedules | WEB | An Overview
  • Schedules | WEB | Dashboard Widget
  • Schedules | WEB | Create New
  • Schedules | WEB | Add Recurrences and Links
  • Schedules | WEB | Bulk Actions
  • Schedules | WEB | Export

Invoices

9
  • Invoices | WEB | Receivables
  • Invoices | Overview and Subscriber User Roles
  • Invoices | Allow Manual Payments
  • Invoices | Send Invoices SpyderFlow
  • Invoices | Add Asset Name
  • Invoices | Edit Client Email
  • Invoices | Financial Settings
  • Invoices | Automate Invoice Creation Orders
  • Invoices | Payable | ‘Paid’ Option Greyed Out

Assets

15
  • Assets | WEB | Overview
  • Assets | WEB | List of Assets
  • Assets | WEB | Parenting Assets
  • Assets | WEB | Create New
  • Assets | WEB | Details
  • Assets | WEB | Codes
  • Assets | WEB | Location
  • Assets | WEB | Plans
  • Assets | WEB | Plan Markers
  • Assets | Codes | Assign and Scan
  • Assets | WEB | Print QR Codes
  • Assets| WEB | Contacts
  • Assets | WEB | Work History
  • Assets | WEB | Invoices
  • Assets | WEB | Notes

Properties

9
  • Properties | WEB | Overview
  • Properties | WEB | List of Properties
  • Properties | WEB | Create New
  • Properties | WEB | Details
  • Properties | WEB | Plans
  • Properties | WEB | Plan Markers
  • Properties | WEB | Contacts
  • Properties | WEB | Property Assets
  • Properties | WEB | Work History

Calendar

17
  • About The Calendar
  • Web | Calendar Features
  • Web | Filter
  • Web | Search
  • Web | Event Type Configuration
  • Web | Create an Event
  • Web | Edit an Event
  • Web | Delete an Event
  • Web | Work Activities
  • Web | Asset, Property, and Work Activity Calendars
  • Mobile | Calendar Features
  • Mobile | Filter
  • Mobile | Search
  • Mobile | Create an Event
  • Mobile | Edit an Event
  • Mobile | Delete an Event
  • Mobile | Work Activities

Contacts

1
  • Contacts | WEB | Overview

Clients

2
  • Clients | WEB | Overview
  • Clients | Accept Sign Up Invitation

Contractors

9
  • Contractors | WEB | Overview
  • Contractors | WEB | List of Contractors
  • Contractors | Settings | Create a New Contractor Record
  • Contractors | Subscriber | Add Contractor User
  • Contractor | WEB | Access and Work Flows
  • Contractors | WEB | Contractor Approvals Widget
  • Contractors | Approval Process | Contractors and Workers
  • Contractor | WEB | Contractor Workers Overview
  • Contractors | WEB | Create New Contractor Worker

Employees

7
  • Employees | WEB | User Roles Overview
  • Employees | Web | Information and RLS
  • Employees | WEB | List Of Employees
  • Employees | WEB | Create New User Roles
  • Employees | WEB | Create New Employee
  • Employees | WEB | Link to User Role
  • Employees | WEB | Multiple User Groups

Suppliers

1
  • Suppliers | WEB | Overview

Rates

6
  • Rates | WEB | Rate Groups and Availability
  • Rates | Rate Groups |+Create New
  • Rates | Rate Groups | Items – List of
  • Rates | Rate Groups | New Items and Linked Requests
  • Rates | Requests | List of Requests
  • Rates | Requests | +Create New

Settings

8
  • Settings | Field Groups and Field Options | +Create New, Move, Copy
  • Settings | WEB | An Overview
  • Settings | WEB | Companies
  • Settings | WEB | Areas
  • Settings | WEB | Projects
  • Settings | WEB | Field Options Overview
  • Settings | Fields | Create New
  • Settings | Fields | Bulk Actions

System Interface

5
  • System Interface | WEB | Incoming Events
  • System Interface | Outgoing Events
  • System Interface | Integration Modules
  • System Interface | Integration Modules | Create New
  • System Interface | Upload Integration Data

User Account Administration

19
  • User Account Administration | My Profile
  • User Account Administration | Role-Based Access Control (RBAC)
  • User Account Administration | Record-Level Security (RLS)
  • User Account Administration | User Roles and Permissions
  • User Account Administration | Main Subscription User
  • User Account Administration | Subscriber User Roles
  • Subscriber User Roles | Invite a New User
  • User Account Administration | Link User Role to Employee
  • User Account Administration | The System Administrator
  • Subscriber Role | Manager
  • Subscriber User | Finance Role
  • Subscriber User | Review and Approve Role
  • Subscriber User | Asset and Scheduler Role
  • Subscriber User | Create and Update Role
  • External Users | Invite to Your SpyderFlow System
  • External Users | Client Standard Role
  • Subscriber and External | Check User Status
  • Subscriber and External Roles | Edit User
  • Subscriber and External | Disable User Account

Profile Subscription Settings

2
  • Subscription Settings | User Access – Multiple subscriptions
  • Subscription Settings | Change Subscription

Subscriber Settings

8
  • Subscriber Settings | Overview and Details Tab
  • Subscriber Settings | Region Tab
  • Subscriber Settings | Workflow Tab
  • Subscriber Settings | Allow Generate QR Codes
  • Subscriber Settings | Communications Tab
  • Subscriber Settings | Financial Tab
  • Subscriber Settings | Security Tab
  • Subscriber Settings | Activity Tab

Customisation | Columns

3
  • Customisation | Columns | Helpful Information
  • Customisation | Select List | Show or Hide Columns
  • Customisation | List Pages | Resize Columns

Custom Connection | Xero to SpyderFlow

14
  • Custom Connection | Xero | Overview
  • Custom Connection | Xero | Handy Hints
  • Custom Connection | Xero Settings
  • Custom Connection | Xero | Purchase Subscription
  • Custom Connection | Xero | Add a New App
  • Custom Connection | Xero | Select Accounting Scopes
  • Custom Connection | Xero | Send Authorisation Email
  • Custom Connection | Xero | Accept Email
  • Custom Connection | Xero | Client ID and Secret Key
  • Custom Connection | SpyderFlow | Financial settings
  • Custom Connection | Add Webhook URL to Xero
  • Custom Connection | Connected to Xero
  • Custom Connection | Map Tax Codes
  • Custom Connection | Xero to SpyderFlow | Tracking Categories

Multi-Factor Authentication MFA

9
  • Multi-factor Authentication | MFA | Overview
  • Multi-Factor Authentication MFA | WEB vs Mobile App
  • Multi-Factor Authentication MFA | First Time | Sign up by Email
  • Multi-Factor Authentication MFA | Verification code Options
  • Multi-Factor Authentication MFA | Verification Code to Phone
  • Multi-Factor Authentication MFA | Verification Code to Email
  • Multi-Factor Authentication MFA | Add MFA Phone Option to My Profile
  • Multi-Factor Authentication MFA | No MFA Phone Number added
  • Multi-Factor Authentication MFA | System Admin | Add MFA Phone Option to Users

Release Notes

18
  • RELEASE 2025-3
  • RELEASE 2025-2
  • RELEASE 2025-1
  • RELEASE 2024-8
  • RELEASE 2024-7
  • RELEASE 2024-6
  • RELEASE 2024-5
  • RELEASE 2024-4
  • RELEASE 2024-3
  • RELEASE 2024-2
  • RELEASE 2024-1
  • RELEASE 2023-5
  • RELEASE 2023-4
  • RELEASE 2023-3
  • RELEASE 2023-2
  • RELEASE 2023-1
  • RELEASE 2022-2
  • RELEASE 2022-1

Reports

2
  • Reports | WEB | Assets and Properties
  • Reports | WEB | Overview

Account Admin

5
  • Account Admin | WEB | Employee | Assign to User Group
  • Account Admin | System Admin or Manager | Overview
  • Account Admin | WEB | User Groups | Security
  • Account Admin | WEB | System Admin | Set User Groups
  • Account Admin | WEB | System Admin | Enable RLS

Companies

6
  • Companies | WEB | Overview
  • Companies | WEB | List of Companies
  • Companies | WEB | +Create New
  • Companies | WEB | Financial tab
  • Companies | WEB | Related Tab
  • Companies | WEB | Activity Tab

SpyderFlow Manuals

1
  • Contractor Manual
  • Home
  • SpyderFlow Knowledge Base
  • SpyderFlow Mobile App Guide
  • Mobile App | Quote
View Categories

Mobile App | Quote

Dashboard Screen

  • Appears by default on sign in/sign up
  • Select colour coded workflows and sections
  • Profile located top right – User Profile
  • Shortcut buttons along bottom of screen: Home, Calendar, Code Scanner, Settings, Back <–

 

Quote

  • Click Quote button – located main app screen

 

 

 

List of Quotes

Opens into List of Quotes 

  • SpyderTech logo left side of screen
  • User Profile is top right side of screen

Listed Quotes are on the screen: Tap and Select items or Tap and Hold for Options.

  • List of Quotes is displayed in order as chosen by Sort or Filter options.
  • Or on opening into List of Quotes the items are in last listed format.

Search, Sort and Filter quotes by keywords or partial alphabetical or numerical values

Sort By

  • Address
  • Due Date
  • Quote #
  • Suburb

Filter By

Status

  • Cancelled, Created, Paused
  • Quote Awarded, Quote Received
  • Quote Review, Required Quote Sent
  • Unsuccessful

 

 

 

 

To Add a new Quote

Floating  [+]   button – Click to Add a new Quote

Opens into Create New Screen

  • Property or Asset- Start to type and this will give prefill options of available properties or assets
  • Scheduled Start – Select from Calendar format (Date/Time)
  • Due – Select from Calendar format (Date/Time)
  • Contact Name – Add or Search Contact Name
  • Contact Ph – Add or Search Contact Phone number
  • Comments – Add if required
  • Flags – Search available Flags for your organisation
  • Company – Your Company the Quote is from.
  • Client – Client the quote is for.
  • Area – Where is the located area
  • Category – Service category
  • Quote Owner
  • Quote Owner Ph
  • Quote Estimator
  • Estimator Ph
  • Inspector
  • Inspector Ph
  • Rate Group – Items Rate Group

Click Save button when complete

Quote is created successfully and a validation message should show along bottom of your screen

 

 

 

Once created the user is redirected to Data Screen

  • Quote details across top, (what the quote is for).
  • Tabs: Items, Details, Attachments and Notes
  • Items listed as they are added to the quote (one is added below on screenshot)
  • Floating arrow at bottom right opens into menu for quote to do actions: Add Item, Award, Exit, Send 

 

 

 

Items

When Click Items a new menu will open

  • Add Item will open into blank item form to add item details. Click to add item code, location, Qty, UON, Keywords, Comments and Sell $ (incl tax).
    • Save & Add for each additional Item.
    • Save & Done when completed adding items to return to list of items inside purchase order.
  • Award: Award to contractor
  • Exit: Return to List of Quotes
  • Send – Sends item changes

 

 

Inside a Quote, Select Listed Items: Add Cost, Attachments

Select a Quote –> Items Tab –> Select an Item

Note: to Award a quote you need to + add a cost price

  • If select any of the listed items you can add +Add a Cost Price and/or + Add Attachments

 

 

Inside the Item

Click into the item and scroll to bottom of screen. Options for + Add A Cost Price and +Add Attachment are in each item

Select + Add Cost Price – Opens into a new window

  • Add Cost Price to the Contractor – Save and Add to add multiple prices or Save & Done to go back to selected item details page

Select Add Attachment – Opens into overlay window to choose: Take a new photo, Choose a photo, Choose a file

  • Take photo, upload photo or file by following prompts and Save each photo or file
  • Attachments will then add to the quote item.

Choose Save & Done when complete

Attachments will be shown then on Data Screen and also inside each item as they have been uploaded tor linked to.

 

Details

Second tab from left –> Details Tab

Opens into the Purchase Order Details page grouped into tile type format of information.

  • Location
  • Details
  • Dates
  • Contacts
  • Flags
  • Settings
  • Record Metadata

Each section that can be modified shows a View option user can select to go into Edit mode. (as permitted by organisation).

  • Click to Save when complete

 

 

Attachments

  • Third tab from left is Attachments: Attachments when added can be searched, sorted and filtered

    To Add an Attachment

    • Click floating ‘+’ to add.
    • Fill in fields: Attachment type, Title, Attachment Status, Select if the attachment ‘Can be Viewed by External Users?’
    • Each attachment will open into its own data focus page with tabs: Photos, Documents, Details.
      • Photos and Documents tabs will have associated floating ‘+’ to move to the next menu choice to select from: Take a new photo, Choose a photo, Choose a file. 
      • Attachment details tab will be in tiled layout with clickable View option to add or modify as permissible by your organisation the attachment details.

    Once attachment adding is complete, the title of the attachment will show in list format on data focus page under Attachment tab.

    • Click to modify or add as required.
    • Save when complete.

 

Notes

Click [+] to add notes

Last (fourth) tab from left is Notes

  • Notes when added can be searched, sorted and filtered.
  • Like attachments you can select if notes ‘Can be visible to External Users’ as they are added
  • Notes are also added by the floating +
  • Once click + the user is taken to new note form to fill out: Category, Alert Type, Comments, Status, Can be Viewed by External Users?

Note will be listed on data focus page under Notes tab and can be selected to edit (as permissible by user organisation)

Save & Done when complete

 

 

Fill out fields when add a Note

Save & Done

 

 

Updated on 12 September 25
Table of Contents
  • Dashboard Screen
    • Quote
    • List of Quotes
    • To Add a new Quote
    • Items
    • Inside a Quote, Select Listed Items: Add Cost, Attachments
    • Inside the Item
    • Details
    • Attachments
    • To Add an Attachment
    • Notes

Archives

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Categories

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