December 2025
New Features
Work Order Variations
We’ve introduced Work Order Variations, giving Subscribers greater control over how changes are made to work orders. When enabled for a work order priority, users can no longer edit items directly—instead, they submit a variation request that moves through an approval workflow. Permissions ensure the right people can create, review, or approve variations, providing a structured, auditable approach to managing changes. Learn more here.
Field Groups
Subscribers can now control which values appear in drop-down fields based on the context of the record. Using Field Groups, assign field values to specific companies, clients, areas, or categories users will only see relevant options when creating or editing records. This reduces clutter, speeds up data entry, and prevents invalid selections. All existing field values have been placed in a default group so there’s no disruption to your current setup. Learn more here.
Flowing Service Request Items
When flowing a Service Request to a Work Order, users can now pick and choose which approved items they want to carry across. All items appear by default, but can be deselected on the Items tab, eliminating the need for workarounds and giving providers finer control.
More Priority Settings
We’ve expanded the Priority Configuration options, giving providers more control over how Work Orders and Purchase Orders behave. These new settings allow finer tuning of completed dates, approval requirements, and item-flow behaviour. The following explains what happens when a setting is enabled:
- Set Completed Date to Now on Completion – When an order is moved into Reviewed & Approved status, the Completed Date (if empty) is automatically set to the current date and time.
- Copy Approved Purchase Order Items to Work Order – When variations are not enabled, if an item is added to a PO only, when the PO is approved the items are “promoted” to the WO
- Requires Completed Date to Approve – Prevents an order from moving into Reviewed & Approved status unless a Completed Date has been entered.
- Set Work Order Completed Date to Latest Purchase Order Completed Date – When a Work Order is moved into Reviewed & Approved status, its Completed Date is set (if empty) to the latest Completed Date from its child Purchase Orders.
- Skip Approving Work Order When Items Accepted – Stops a Work Order from automatically moving into Reviewed & Approved status when all items have been accepted.
- Skip Approving Purchase Order When Items Accepted – Stops a Purchase Order from automatically moving into Reviewed & Approved status when all items have been accepted.
More Columns Available in Lists
Additional column options are now available in all list views. Users can enable them via column configuration, and SpyderFlow will remember their preferences. The new columns support filtering and sorting, making it easier to surface the information that matters most.
| Assets, Properties | · Integration Ref # |
| Clients | · Financial Ref #
· Financial Ref Name |
| Contractors, Contractor Workers, Employees, Suppliers | · Phone # |
| Items | · Cost $ (excl. tax)
· Sell $ (excl. tax) |
| Payable Invoices | · Approved
· Category · Company · Created · Exported · Issued · Paid · Ref # · Reference Type |
| Purchase Orders | · Approved
· Created · Inspected · Inspector · Issued · Reported by · Scheduled Start · Sell $ (incl. tax) |
| Quotes | · Approved
· Created · Due · Estimator · Inspector · Issued · Scheduled Start |
| Receivable Invoices | · Approved
· Category · Company · Created · Exported · Issued · Paid · Ref # · Reference Type |
| Schedules | · Client
· Company · Created · Has Unresolved Issues? · Inspector |
| Scopes | · Approved
· Created · Inspector · Issued · Reported by · Scheduled Start |
| Service Requests | · Created
· Inspector · Reported by · Reviewed · Scheduled Start |
| Work Orders | · Approved
· Cost $ (incl. tax) · Created · Inspected · Inspector · Issued · Reported by · Scheduled Start · Type |
Improvements
Global
- Added “Get Flag Alerts” to controllers
- Added “Rejected” note & attachment status
- Added ability to restrict login access during downtime
- Added support for mandatory data filtering and updated handling of item data filtering
- Assets – New API call to search by QR code / barcode
- Assets – Updated validations to make address, suburb, state, postcode, country mandatory
- Calendar – Flags now display in alphabetical order
- Created and integrated ACS SMS service to send SMS
- QR Code – Enabled QR/Barcode fields and endpoints for Property entities
- Renamed Project to Category
- RLS – Blocked contractors and clients from seeing non-approved invoices
- Webapp/API URL now stored in configuration settings
Web
- Include Reference as a Searchable Column
- Add “RequiresComment” setting to SOR
Mobile
- Display Defect Purchase Orders with visual differentiation
- Change Client icon in Clients module
- Make “Variable Price” read-only (Items)
- Add Work Instructions Field to Work Order Details
- Add Work Instructions Field to Purchase Order Details
Global
- Improved Client Defaulting on Create (Properties & Assets)
- Optimised SOR Cost Price Import Performance
- Added Auto-Restart for Long-Running Integration Events
- Malware scanning updates
Communications
- Review and optimise logo and slogan in invitation email for dark mode
Bug Fixes
- 39 bugs resolved
Support
For help and support email [email protected]